Tuesday to Saturday:Open 10am - 7pm
Sunday: Open 11am - 5pm
Monday: Shop Closed. Open for click & collect, customer enquiries only 10am - 6pm
- Free Local Delivery for orders over £40
Deliveries to addresses in Hampton, Teddington, Twickenham, Whitton, Isleworth, Brentford, Hanworth, Feltham, Ashford (Middx), Sunbury on Thames, Shepperton, Kew, Richmond, Kingston upon Thames, Surbiton, New Malden, Thames Ditton, East & West Molesey, Esher, Cobham, Walton on Thames and Weybridge (postcodes TW1, TW2, TW3, TW4, TW7, TW8, TW9, TW10, TW11, TW12, TW13, TW14, TW15, TW16, TW17, KT1, KT2, KT3, KT5, KT6, KT7, KT8, KT10, KT11, KT12 & KT13) are free of charge when the order value is £40 or more. For orders under £40 the delivery charge is £5. For more click details here.
- Free Nationwide Delivery for orders over £150
For orders over £150 delivery is free to other UK mainland addresses except for the Scottish highlands and islands and the Isles of Scilly and Isle of Wight where higher rates apply. For orders under £150 the delivery charge is £10.
- Scottish Highlands and Islands, Isles of Scilly and Isle of Wight:
Because of their remoteness, or difficulty of access, orders sent to these areas are subject to a higher delivery charge than our standard UK mainland rate. Please click here for the current charges.
- Northern Ireland:
Because of the large carriage charges we incur in sending goods to Northern Ireland we don't accept orders for delivery to destinations here on our website. If you are interested in having an order delivered to Northern Ireland please call or send us an email to firstname.lastname@example.org for more details.
- International (Outside UK), Channel Islands and Isle of Man:
We're unable to accept orders for delivery to these locations.
- Delivery Service and Timings:
Orders for delivery to addresses in our local area will be delivered on our own vehicles. For the wider UK we use a carrier service. Deliveries on our own vehicles are made between Tuesday and Saturday and we will endeavour to deliver them within 2 working days of receiving your order. National deliveries are made between Monday and Friday and we will endeavour to deliver them within 2-4 working days of receiving your order; our carriers are not able to deliver on weekends, or public holidays. We cannot specify exact delivery times, but if you have any specific requests please give us a call or email and we will try our best to help whenever we can.
- Receiving your delivery:
If it is possible that nobody will be able to receive and sign for the goods being delivered we will ask our carrier to leave the consignment in a suitable location if you wish to specify one. This is done strictly on the understanding that If any consignment so placed subsequently goes missing, or is damaged neither ourselves nor our carriers will be held responsible for this.